Terms of Service & Returns Policy

Sales Tax:

Orders placed from within the state of Maine will have 5% sales tax added. International orders (outside the US) may be subject to customs duties and taxes.

 

Insurance

Packages shipped to U.S. addresses and valued more than $50.00 are insured automatically. Global Priority packages cannot be insured. To insure an overseas package it must be sent surface or Air Mail. Packages shipped Priority mail have delivery confirmation.

 

International Shipping and Handling Fees

We are not responsible for the receipt of international shipping. We will be happy to track lost packages and give you customs numbers. We send our international packages via the least expensive method but if a customer wants tracking or insurance they need to request it from us and will be billed at the applicable rate. If tracking or insurance is purchased and the package is not received we will assist in the tracking request but we will not responsible for receipt of the package.

 

Mainely Quilts Gift Shop

Privacy Statement

Mainely Quilt Shop is concerned about your privacy. Mainely Quilts does not sell names to anyone, and promises to only send you our informative newsletter about web site updates and new items.

 

Returns

Mainely Quilt Shop is committed to your satisfaction -

 

Quilts / Wall hangers:

All our quilts are hand quilted and of heirloom quality and as such, to maintain our standard of quality and customer satisfaction, we maintain a very strict return policy. Custom quilt orders and consignment quilts (so marked) are non returnable.

We do not accept returns for cash however; we will accept returns for repair on any quilt that was manufactured for or by Mainely Quilts, in the unlikely event a repair is warranted. We guarantee your satisfaction. Quilts are hand quilted unless noted otherwise. Authenticity is fully guaranteed. If you wish to return your quilt for repair, it must be postmarked within seven (7) days of receipt, properly packaged and in good condition. Please notify the shipper immediately if any merchandise arrives damaged. For your protection, returned quilts for repairs must be fully insured while in transit.

 

Gift items, cut fabric and novelties:

All orders are inspected twice before shipping. In the case of damaged goods or packing error please contact Mainely Quilt Shop directly 877-521-8776 (toll free). Arrangements will be worked out to return the returnable merchandise, send you the missing item or correct your billing.

All Sales from our Clearance Categories and all Special Orders are FINAL. No returns are accepted.

Changed your mind and don't want merchandise? Return item within 15 days. Item must be in saleable condition. All returns should be in the original condition and packaging and have no smoke pet odor to them. Cut yardage and copyrighted materials (books and patterns) cannot be returned. Customer pays for return shipping. Your credit card will be credited for the returned item only.

Mainely Quilts quilt shop located in Kennebunk Maine.
While visiting Maine, be sure to stop by Mainely Quilts at the Waldo Emerson Inn, a wonderful Maine quilt shop.